Info, articles and FAQs

FAQS for EU Customers re Ordering, Payment, Delivery and plant sizes

(September 12, 2010)

 

 

Starter Size
Example

BB BOBBY 3 CUTTING

Starter sized plants are 'babies'.  When they are in transit they will be OK for approx. 7 days as we do pack them in especially designed blister packs.  These packs will take a lot of knocks and do prevent a considerable amount of damage.  However, if they are really handled extremely rough, which can happen in some EU countries, there is the risk that the plants may suffer on their journey.  This is totally out of our control as they do leave our Nursery in perfect condition.

We do not recommend this sized plant as being suitable for posting to any EU Country.  Orders are accepted on an 'own risk' basis.

Plants are also classified as perishables and cannot be insured.

Plants are not covered by Distance Selling Regulations.

Please read the following prior to placing an Order with us:

Ordering Payment & Delivery Information

The following Hot Topic provides information re
Posting Scented Leaf Pelargoniums
to any EU Country, including Ireland

We do receive a lot of emails from EU Countries, wide and far, and the questions do tend to be quite similar.  In this Hot Topic we have attempted to provide answers to the most popular FAQ's (frequently asked questions).

  • Government Regulations allows us to post plants to any EU Country.  There are a few other countries that are not full Members of the EU but they do have partial rights to trade and we are able to also send plants to these countries.  We are not experts on EU trading laws and if your Country is not a full EU Member you will need to check out if your Government allows plants to be imported from the UK.  We cannot find this information out for you as it is too time consuming for us.
  • America, we definitely cannot send plants to the States as it is not in the EU.
  • It really is amazing how postal services vary from country to country.  It is even more amazing how they can vary even within a country, Spain, Italy and France are examples. Timewise from when we post out delivery may be anything from 3 to 14 days or longer.
  • Once we have dispatched orders from here in the UK we have absolutely no control over what happens in other countries.  Nor is there any way of contacting a postal service in another country.
  • Tracking parcels does not work very well in quite a few EU countries and is, therefore, not only costly but a waste of money.  From our experience it can be unreliable and inaccurate.
  • EU Postal Charges, are worked out on the value of the Order placed.  See:  Ordering, Payment & Delivery Information

 

Medium Size
Example

 

August newsletter Lilian Pottinger in pot

The above is an approximate size of a Medium sized plant.  However, the growing habits of the Scented Leaf Pelargonium group is diverse and they do not come in a standard size.  Some Mediums would be smaller and some may be much larger, it all depends on the individual type.

A Medium sized plant would usually have cuttings that would be able to be taken almost on arrival.  Again, how many cuttings would vary from plant to plant.

A Medium sized plant is exceptional value in comparison to a Starter size.

For all EU Countries, this would be the sized plant that we recommend that you order.  As this size is well on the way to Maturity it will take travelling more readily as it is much stronger and is more likely to withstand a delivery delay should there be one. 

Plants are also classified as perishables and cannot be insured.

Plants are not covered by Distance Selling Regulations

Please read the following prior to placing an Order with us:

Ordering Payment & Delivery Information

 

 

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